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售價:428  |
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詳細資料ISBN：9781471512155 規格：平裝 / 120頁 / 20.9 X 29.3 X 0.6 CM / 普通級/ 全彩印刷 / 初版 出版地：台灣 內容簡介 LEVEL: A1, A2 & B1 DESCRIPTION CAREER PATHS: CALL CENTERS IS A NEW EDUCATIONAL RESOURCE FOR CALL CENTER PROFESSIONALS WHO WANT TO IMPROVE THEIR ENGLISH COMMUNICATION IN A WORK ENVIRONMENT. INCORPORATING CAREER-SPECIFIC VOCABULARY AND CONTEXTS, EACH UNIT OFFERS STEPBY-STEP INSTRUCTION THAT IMMERSES STUDENTS IN THE FOUR KEY LANGUAGE COMPONENTS: READING, LISTENING, SPEAKING AND WRITING. CAREER PATHS: CALL CENTERS ADDRESSES TOPICS INCLUDING COMMUNICATIONS EQUIPMENT, JOB OPPORTUNITIES, ANSWERING CALLS, TECH SUPPORT AND AUTOMATED SYSTEMS. THE SERIES IS ORGANIZED INTO THREE LEVELS OF DIFFICULTY AND OFFERS A MINIMUM OF 400 VOCABULARY TERMS AND PHRASES. EVERY UNIT INCLUDES A TEST OF READING COMPREHENSION, VOCABULARY AND LISTENING SKILLS AND LEADS STUDENTS THROUGH WRITTEN AND ORAL PRODUCTION. INCLUDED FEATURES ‧A VARIETY OF REALISTIC READING PASSAGES ‧CAREER-SPECIFIC DIALOGUES ‧45 READING AND LISTENING COMPREHENSION CHECKS ‧OVER 400 VOCABULARY TERMS AND PHRASES ‧GUIDED SPEAKING AND WRITING EXERCISES ‧COMPLETE GLOSSARY OF TERMS AND PHRASES |
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資料來源：博客來
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